VITA: Volunteer Income Tax Assistance

The Volunteer Income Tax Assistance (VITA) program offers FREE tax help to taxpayers who need assistance. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified taxpayers. Don't pay for filing, loans, or a rapid refund. 

You may be eligible for:
  • Earned Income Tax Credit (EITC) 
  • Child Tax Credit 
Qualified taxpayers can include, but is not limited to:
  • Low- to moderate-income households
  • Individuals with disabilities
  • Individuals with limited English
  • Individuals living in the surrounding rural communities
Click the sections below for more information or email vitasupport@unitedwayncfl.org.

 Make an appointment with 211!

Starting mid-January, contact 211 for an appointment to have an IRS-certified volunteer prepare and file your taxes at one of our VITA sites. Simply dial 2-1-1 or (352) 332-4636 to make an appointment.

Or you can prepare your taxes at home with MyFreeTaxes.com.

What should I bring to my appointment?

Please click here to check what you need to bring for your VITA appointment.

Qualified taxpayers can choose from the following sites to have their income tax returns prepared this VITA season.

  • United Way of North Central Florida
  • Buchholz High School
  • Porters Community Center
  • City of Waldo
  • Tri-County Community Resource Center
  • Dowling Park

For site dates and times or to schedule your VITA appointment, contact 211.

Interested in Becoming a Volunteer?

Learn to prepare taxes and make a difference in your community at the same time. Submit your application now by using the VITA/TCE Volunteer and Partner Sign Up and you will be one step closer to becoming a VITA tax volunteer. Applicant's information will be forwarded to the appropriate IRS office. Certification in limited tax law is necessary, but training will be provided.

Ideal candidates:

  • Must be 16 years or older
  • Commit to volunteering 4+ hours per week during tax season (end of January - April 15)
  • Complete IRS certification (no cost)
  • Bilingual volunteers are needed
  • No experience necessary, we'll train you!